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If you're experiencing a problem with one of our  products, please fill out and submit the following bug report form. You may also want to check out our list of known problems.

If what you want to tell us is really more of a suggestion or a request for enhancement, please use our enquiery form instead.

Bug Report Form

When you submit your bug report, it will be entered into our database for tracking purposes.  After an initial assessment by our support department, the resolution of the problem will be assigned to an appropriate engineer. Periodically we will post notices regarding bugs reported by our customers in the Known Problems section of this page, and tips or workarounds on the FAQ page.

Please be as specific as possible when describing the problem.

  1. What is the product number?


  2. When did you purchase this Item?
    Other:

  3. Please enter a brief one-line description of the problem:

    (example: "Unit does not Power Up")

  4. If the problem is reproducible, please list the steps required to cause it,
    leaving a blank line between steps:

    (example: "1. Battery LED is Flashing 2. Unit buzzes when turned on at full load...")

    If the problem is not reproducible (only happened once, or occasionally for no apparent reason), please describe the circumstances in which it occurred and the symptoms observed:

    (note: it is much harder for us to fix non-reproducible bugs)

  5. If the problem causes any error Indicators to appear, please write down what is displayed displayed and enter it here:


  6. Please provide us with the following information in case we need to contact you:
    First Name:    
Last Name:      
Company:          
Phone:         
E-mail:

We may need to contact you for more information, such as if we have trouble reproducing the problem you describe.

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Known Problems

The following is a list of some known problems with our software; we are working to correct them for the next release.

  • One-line description of problem #1.
  • One-line description of problem #2.
  • One-line description of problem #3.
 

 

 
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CCPS is a trademark of Custom and Contract Power Solutions. All other products mentioned are registered trademarks or trademarks of their respective companies.

Questions or problems regarding this web site should be directed to admin@cps-power.co.uk .
Copyright © 2006 Custom and Contract Power Solutions Ltd.. All rights reserved.
Last modified: Friday June 2nd, 2006.